Ultimately, the primary focus of any One-on-One engagement
is the client themself; their skills and abilities, habits and interpretations.
The impetus for a One-on-One engagement may come from the client, recognizing desired areas of improvement or
productivity, or it may come from someone else in the workplace context. A mentor, manager, or HR representative may recommend
an employee to pursue a One-on-One engagement to improve a particular area.
The first step in an engagement that has been initiated by an outsider is to
clarify the mission and align with that outsider’s intended result. The client agrees that this change is valuable and desired. Once the goal becomes the client’s own, then the engagement resembles any other. Exploring the current status of the characteristic or skill. Setting the goals and developing a strategy.
Anytime a client’s goal is directly related to workplace performance, a deeper
understanding of the workplace setting, and the current relationships and interactions is necessary to pursue the engagement. In these cases a particular contract is designed which includes assessments, workplace visits, and group conversations.
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